You have probably seen the infomercial that has been going on TV for a while now. A guy dressed up in suit keeps claiming that MagicJack is the best invention of the 21st century. OK! That’s overselling and it probably shouldn’t work. But apparently a bunch of people decided to part ways with their money to get free phone service forever.
Now if you are selling MagicJack or you are affiliated with them in anyway, you can claim all these things and more such as MagicJack being the first real cure to cancer or MagicJack being the only way to reverse the Alzheimer’s disease. But the truth of the matter is, many have complained online about the non-responsive customer service of MagicJack.
Here are my thoughts on it. I think Magic Jack is a great gadget but the quality is not exactly as stellar as some sources want you to believe. The customer service also is not going to give you your money back with no questions asked. Worst of all, BBB gives these guys a terrible rating, which means… you should stick with your Vonage for now.